FAQs

"One should either be a work of art, or wear a work of art." - Oscar Wilde

Do I have to have a PayPal account to buy something from your site?

No you don't need to have a PayPal account, however it can be quicker for you to checkout your purchases if you do, you don't have to fill in your details each and every time you pay. If you don't have a PayPal account though, you can still pay for your purchases, just checkout as a Paypal guest.

How can I get in contact with you?

If you have a question about any Colette Marie products, or have any other enquiries please do not hesitate to contact us.Due to our working patterns, email is the most efficient way to contact us. You can easily do this by filling in the right hand side of any of our contact pages, or if you would prefer by emailing us at colette.m.downie@gmail.com. However if you wish to speak to us over the phone, please give us a call on +44 7944 435 021. Office hours are 9am – 5pm GMT, Monday – Friday. If, unfortunately, we are unable to take your call, please leave us a message, or drop us an email, with your relevant contact details, and we will get back to you as soon as possible.

What types of metals are Colette Marie Jewellery made of?

Gold Vermeil

Vermeil is a precious metal. It is sterling silver that has been plated with 18k gold. This is a good combination, particularly for those allergic to normal, plated jewellery items. The difference between vermeil, and gold-filled, is in the thickness of the gold and the base metal used.

Gold Filled

Filled, also known as 'rolled gold', compromises of a base metal (usually brass or copper) which has been permanently covered with sheets of 14k gold in a mechanical bonding process.

Sterling Silver

Sterling Silver is a mixture of 92.5% pure silver and 7.5%, other metals, most commonly copper. The resulting alloy strengthens the silver.

Silver Plated

The majority of Colette Marie silver jewellery is sterling silver, with the exception of the 'Maureen Necklace' and 'Sarah Earrings', which includes some silver plated elements.